Help keep pipelines safe
Please report any unusual sounds, smells or suspicious activity to our 24/7 emergency number, 1-800-537-5200. Call us anytime with your questions or concerns.
Keep rights-of-way obstruction free: The rights-of-way near or on your property must be kept clear of obstructions. Property owners should not dig, build, store, place or plant anything on the right-of-way. Pipeline rights-of-way must be kept free of structures and other obstructions in order to provide us access to the pipeline for inspection, maintenance, and in the event of an emergency.
Call before you dig: Before beginning work on any project near a pipeline right of way—indicated by a pipeline marker— call 811 (the national one-call number) or your state's One Call System. Every digging job requires a call; even small projects like planting trees or shrubs. It is a free call—and it is the law! You can learn more about pipelines operating in your area from the National Pipeline Mapping System.
In event of an emergency always call 911: We work hard to prevent a pipeline incident, but in the unlikely event of a pipeline emergency, we are prepared to respond quickly. We regularly communicate, plan and drill with your local emergency personnel, such as fire and police departments, to ensure our response to an incident is well-coordinated and effective.